The Public Transport Association of Canberra, Inc (PTCBR) is a public transport users group with members from all sectors of the community.
We want to help more people use public transport, and improve the passenger experience.
We work with government, industry and the community to help make a better transport system for Canberra and the Canberra Region.
PTCBR’s 5 Point Plan to Improve Canberra’s Transport
Extend light rail
Frequent services
Timed connections
Faster services
Active travel
Latest Updates
From PTCBR
- MyWay+: we are still not there yet
We’re 3 weeks after the very shaky launch of Canberra’s new account-based public transport ticketing system. It’s fair to say that there have been enough improvements to give the illusion … Read more - MyWay+ : what’s working, what’s not, and what we still need to see
It’s been a big day with today’s launch of MyWay+. Unfortunately, things aren’t going quite as we would have liked, and it seems like there are still a lot of … Read more
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PTCBR is a membership driven organisation. The greater our numbers, the more influence we can have on transport and planning in Canberra, and the level of resources we can devote to advocacy will grow as we grow.
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A chaotic collection of US transit agencies have managed to co-ordinate their timetables, there’s no reason why Transport Canberra can’t do the same so our light rail and rapid buses connect seamlessly with local routes.
If you believe you’ve been overcharged for a public transport trip since MyWay+ began, and haven’t been refunded, you can contact the Transport Canberra Customer Experience Team on 13 17 10
After yesterday saying they were ‘really comfortable’ with how MyWay+ was settling in, @Transport_CBR has given a better update about the next round of improvements we should expect, including:
– ticket vending machines
– accessibility
– real-time info
https://www.transport.act.gov.au/news/news-and-events-items/january-2025/myway-update
@TCCS_ACT deluded. MyWay+ rollout botched, with a clunky app with poorly designed journey planner but no API feed to proven 3rd party app providers like @AnyTripAU who previously showed buses in realtime, & an unreliable QR code payment option – a solution looking for a problem
Transport Canberra honcho says Ben McHugh he’s ‘really comfortable’ with how MyWay+ is settling in. We don’t see how, given the outstanding problems with the app, the QR codes and bus tracking, just to name a few.
https://www.abc.net.au/news/2025-01-14/act-commuters-struggle-navigate-myway-months-after-rollout/104815754
@Transport_CBR @PT_CBR the old display system was much more efficient where you could clearly see the next stop in bold as opposed to the screen space being utilised for origin terminal and “welcome aboard” message #transportcanberra #mywayplus
Are you keen to use more public transport in Canberra, but need some tips on how? Join Victoria on one of her Fantastic Bus Trips of Canberra: you’ll learn to use the system, see the sights and grab a tasty lunch. First trip is on 7 Feb, check it out!
Spotted out and about today looking lovely and shiny: Canberra’s newest LRV, 017 ❤️🚈
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